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Major Insights / Best Practices

by Dan Simms, on May 17, 2019 10:21:00 AM

Before WannaCry and NotPetya, most organisations didn't think they could ever find themselves in a position where they could lose everything. WannaCry and NotPetya changed all that - imagine for a …

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Topics:CommunicationITIncident CommunicationsBest Practices

by Abbie-Lee Hollister, on Feb 21, 2019 9:51:00 AM

Reducing alert fatigue can sometimes feel a challenge, but it's time to take action and suppress the noise. The benefits of reducing alert fatigue are almost endless, better engagement from …

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Topics:CommunicationITIncident CommunicationsBest Practices

by Abbie-Lee Hollister, on Feb 12, 2019 11:57:14 AM

Underestimating how important your incident communication is can cause major problems for your business, and huge damage to your brand. When you're faced with incidents in your organisation, it's sometimes …

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Topics:CommunicationIncident PlanningBest Practices

Major Insights

Find our useful guides and tips for incident communication planning and management in your organisation. 

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